Viewing, pickup, or delivery is available only after payment has cleared in the vendor's account. Once confirmed, our agent will schedule an appointment for viewing, collection, or delivery.
Viewing, pickup, or delivery is available only after payment has cleared in the vendor's account. Once confirmed, our agent will schedule an appointment for viewing, collection, or delivery.
Viewing, pickup, or delivery is available only after payment has cleared in the vendor's account. Once confirmed, our agent will schedule an appointment for viewing, collection, or delivery.
Viewing, pickup, or delivery is available only after payment has cleared in the vendor's account. Once confirmed, our agent will schedule an appointment for viewing, collection, or delivery.
Viewing, pickup, or delivery is available only after payment has cleared in the vendor's account. Once confirmed, our agent will schedule an appointment for viewing, collection, or delivery.
Viewing, pickup, or delivery is available only after payment has cleared in the vendor's account. Once confirmed, our agent will schedule an appointment for viewing, collection, or delivery.
Review the main buyer protection terms before bidding or purchasing. Listing-specific exclusions always control if a vehicle or asset is marked AS-IS / WHERE-IS.
✓ Inspection
5-Day Inspection Period
All vehicles and assets sold through AUCTION CENTER, INC include a 5-day inspection period beginning on the date the buyer takes possession. During this period, the buyer may inspect and evaluate the asset to confirm it substantially matches the listing description.
✓ Refund policy
30-Day Money-Back Guarantee
Eligible purchases may qualify for a 30-day money-back guarantee when the return request is submitted within 30 calendar days of taking possession and all return conditions are satisfied.
✓ Limited warranty
6-Month / 10,000-Mile Limited Warranty
Eligible vehicles may include a 6-month / 10,000-mile limited warranty unless otherwise stated. Coverage applies only to specific mechanical components and excludes normal wear, cosmetics, maintenance items, misuse, neglect, or accident damage.
✓ As-is notice
Clear Listing Exclusions
Some assets may be sold AS-IS / WHERE-IS with no warranty or guarantee. Any exclusion is disclosed in the listing before purchase so buyers can review terms before bidding or buying.
N° 02 · Conditions
Money-back return conditions
01The request must be submitted within 30 calendar days of taking possession.
02The asset must be returned in the same condition as received.
03Vehicles must not exceed 1,000 miles driven during the inspection period.
04No disassembly, modification, or alteration is permitted.
05Refunds are issued after successful return inspection and verification.
N° 03 · Exclusions
Limited warranty exclusions
—Normal wear and tear
—Cosmetic issues
—Maintenance items
—Damage caused by misuse, neglect, or accidents
Coverage applies only to specific mechanical components. Anything not listed in the sale documents is not covered.
Important: full warranty terms are provided at the time of sale.
Certain assets may be sold AS-IS / WHERE-IS with no warranty or guarantee, and those exclusions will be clearly disclosed in the listing prior to purchase.
N° 04 · Making a claim
Three steps
Step 01
01
Receive and inspect
Take possession and review the asset during the inspection period to confirm it substantially matches the listing.
Step 02
02
Submit a request
Contact support within the applicable return window if there is a qualifying issue with the asset.
Step 03
03
Return verification
Refunds are issued after the asset is returned and passes inspection and verification under the policy terms.
Questions about coverage?
Ask before you bid.
Contact our team before bidding if you want to confirm warranty, inspection, or money-back terms for a specific listing.
It took me a while to find the right car, but once I did, everything was smooth sailing. Choosing the vehicle, getting financing, and setting up pickup were all simple and stress-free.
Olivia Johnson
📍 California
Overall, the buying experience was good. My only issue was that the truck was listed as a 4x4, but it turned out to be a 4x2. They said the price was still correct, but that’s definitely something that should’ve been listed accurately. Other than that, everything went well.
Noah Williams
📍 Florida
Buying my car from Auction Center was simple, painless, and actually kind of fun. They had a great selection, and I was kept in the loop throughout the whole process. The car arrived right on schedule, and even my neighbors were impressed. I’d recommend Auction Center to anyone who wants to skip the usual dealership hassle.
Sophia Brown
📍 New York
Buying through Auction Center was super easy. We found the vehicle we wanted, checked out the pictures and specs online, and decided to go for it. The car was delivered to our house on the exact date promised. The only minor issues were some dust inside and low pressure in the front-left tire. Besides that, it was a great experience.
Liam Davis
📍 Ohio
The delivery process was pretty frustrating. A few days before the original delivery date, I was told the car would be delayed another week. After waiting that extra week, Auction Center called the morning of delivery and said the car wouldn’t start, so it was pushed back another five days. After two delays, the car finally arrived, but the inside was dirty. I opened a ticket during the seven-day return period and sent them pictures. To their credit, they responded quickly and gave me a $150 credit for a full interior detail. That definitely saved the day.
Emma Miller
📍 Illinois
The whole process was simple, and the results were great. It was way better than sitting at a dealership listening to all the usual nonsense and hearing, “Let me check with my manager” over and over. We ordered online but could still talk to someone by phone whenever we had questions. The car arrived on time and looked exactly like the listing. They handled the vehicle, financing, delivery, and even followed up with us afterward. I’d definitely use them again.
Benjamin Wilson
📍 Pennsylvania
The process was smooth and straightforward. No haggling, and the prices were pretty reasonable. Buying a car entirely online was new to me, but it definitely won’t be my last time. My only problem was that the previous owner had clearly been a smoker, and the smell was rough. I had to get the car fully detailed and the carpets shampooed before I felt comfortable driving it.
Ava Moore
📍 Georgia
Auction Center is basically the Starbucks of car buying. The people are friendly, the vibe is great, and i love my new ride.
Lucas Taylor
📍 North Carolina
I waited three weeks for my vehicle and dealt with three separate delays. I like the car, but one of the fog lights was already out when it arrived. After waiting that long, I feel like something that obvious should’ve been fixed beforehand. Other than that, the experience was good.
Mia Anderson
📍 Michigan
The purchasing process itself was smooth and drama-free, but the prep work on my 2020 Toyota 4Runner was disappointing. It arrived with a flat tire and Colorado mud still caked underneath the vehicle. The car itself is good, but they really dropped the ball on getting it ready for delivery.
Henry Thomas
📍 Arizona
I’m sure the staff is nice, but my new car only came with half a tank of gas. The taxes also ended up being $150 higher than what was shown online. You definitely pay extra for the convenience of avoiding a salesperson, but honestly, I’m not sure that convenience is worth the added cost.
Charlotte Jackson
📍 Washington
Everything was pretty easy and hassle-free. The delivery driver was great. It was pouring rain, but he never complained while unloading the car and handling the paperwork. He stayed professional the whole time.
